Archive of: 2007
Just a reminder for all the Oxford crowd, we’re having a flickr social meetup tonight. More details in the group thread. Come along, have some beer, meet new people and talk like a pirate (until it gets annoying).
After a couple of days to recover from the wonderfullness that is Brighton I felt ready to try and knock all my d.Construct 2007 notes into something more coherent.
I failed spectacularly.
So instead what I’ve decided to do is offer up my (almost) verbatim notes scribbled during each of the talks. This gets them out of the semi-encrypted format that is my handwriting as well as creating a pretty accurate reflection of what points struck me as important or relevant at the time.
Now that they’re online it may also give me the chance to revisit them at a later point when my brain has had time to absorb everything.
Jared Spool – The Dawning of the Age of Experience
- 85% of new subscriptions to Netflix were via recommendations from existing customers
- 93% of existing Netflix customers evangelise to their friends and family
- An unnamed big-box retailer spent $100 million on a redesign, resulting in a 20% drop in sales. Changing the experience may not be a good thing
- Successful experience design is learned but not open to introspection. Successful experience design is invisible
Peter Merholz – Experience Strategies
- The experience is the product
- Compete on experience, not features or technology
- Products are people, they have personality, character and integrity
- Build from the outside-in, start with the UI. Users don’t need to know what’s happening under the hood
- Have an “Experience Vision” to get from here to there. Know your direction and destination
Leisa Reichelt – Waterfall Bad, Washing Machine Good
- Solving complex problems is a synonym for design
- Agile methods such as SCRUM go back to the 80s
Cameron Moll – Good vs. Great Design
- Be solution focused vs. problem focused
- How Designers Think by Brian Lawson.
- “Great design yields meaningful communication”
- First Principles of Interaction Design by Bruce Tognazzini (having trouble tracking this one down)
- User productivity trumps machine productivity
- Design tips: Grayscale and blur your UI to see if the structure makes sense. Use Google Translate to fill your site with other languages, does the UI hold up? Remove colours and images to test typography
George Oates & Denise Wilton – Human Traffic
I didn’t write a single thing during this talk as I was completely sucked into the history behind b3ta.com and flickr.com and the relaxed conversational manner that George and Denise used to tell those stories. One of the best talks of the day, and not just because of the gratuitous swearing (although that helped).
Matt Webb – The Experience Stack
- Too many options are a mark of lazy design
- Users will assume everything is purposeful and meaningful, even if you didn’t plan it that way
- Approach, Engage, Commit
(I wrote a lot more notes during this talk, but to be honest they’re a bit gibberish and don’t make much sense. It was such an information dense talk that I’m going to go back and re-read Matt’s posts and see where that gets me)
Tom Coates – Designing for a Web of Data
- Small multi-disciplinary teams are the way forward
- We’re designing systems for a world that’s not quite here yet, but it’s on it’s way
- We need:
- Data sources
- Services to explore and manipulate that data
- Ways to connect them.
- 90% of Twitter’s data comes via the APIs, not the website.
- Your product is not the website, it’s wherever the network touches
- Navigating data is key
- Capturing metadata:
- Data created during production of the object
- Data from direct analysis
- Data from user contributions
- Data from behavioural analysis
- More metadata. It’s not Folksonomy vs. Taxonomy. Use both, all, everything, as much as you can.
- Your product is not the website
- Main navigation is becoming less about getting you to your goal and more about being a jumping off point to explore the data
The hatred people direct at those who are different to them doesn’t even begin to compare to the hate people reserve for those who are extremely similar to them.
Via Ben Hammersley comes this rather fantastic mashup of T.S. Eliot reading his own “The Love Song of J. Alfred Prufrock” and Portishead’s “Sour Times” (and as Ben notes, I had no idea Eliot had recorded any of his own work).
This gives me an excuse to share one of my favourite Eliot quotes:
Anxiety is the hand maiden of creativity.
In practical terms, this was probably the least efficient form of locomotion ever invented…
Fun though. Efficiency isn’t everything.
This one’s for you, you magnificent bastard.
What do you do when your dearest wakes from a nightmare and you can’t be there to comfort them? Help them imagine a world where they couldn’t possibly come to any harm…
And right by the door, standing guard, is Kim Gordon. And sweetheart, nothing is coming through that door, because nobody wants to fuck with Kim Gordon.
Hat tip: misscaro… who always seems to finds the coolest, most heartbreakingly honest truths out there.
Artur Bergman over at the O’Reilly Radar has had a chance to look at the new Virgin America planes. The inflight entertainment system sounds amazing!
Developed internally at Virgin America, the system is named Red and provides live satellite tv, movies, mp3s, games and plane-wide chatting. Yes, chatting. There is a general chatroom, a private invite channel for your friends, and direct user-to-user messaging. When watching television, you have the option to chat with everyone who is watching the same event.
There are also some other smart touches like USB sockets for charging of peripherals, and being able to order food via the system which keeps track of what’s been ordered so ground crews know how much to restock…
…oh, and it has Doom on it…
…yes, that’s right, Doom.
Update (9th August): Xeni Jardin from BoingBoing writes about the experience on the Virgin America Inaugural, and Artur Bergman blogs about the flight on the O’Reilly Radar, including a screenshot of Doom on the IFE. Cool stuff.