McAfee reduces costs with user-centered design
Great article with 23 tips on how McAfee cut their support calls by 90% for a new product, by focusing on user-centered design.
Hat tip: guuui.com
The personal brain-dump of Garrett Coakley
Great article with 23 tips on how McAfee cut their support calls by 90% for a new product, by focusing on user-centered design.
Hat tip: guuui.com